RN-Call Center Job at SSM Health, Saint Louis, MO

TmVVVk45ekVTM3V0S01PK3NRVUlESUp3dUE9PQ==
  • SSM Health
  • Saint Louis, MO

Job Description

**It's more than a career, it's a calling.** MO-SSM Health 7980 Clayton RD **Worker Type:** Regular **Job Summary:** Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations. May be responsible for emergency telephone management of poisoning exposures and questions handled for an entire state. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Staffs a telephone service line while acting collaboratively with staff, other health care providers and lay callers. + Obtains and documents a complete and accurate history. Provides a calm, reassuring and intelligent interaction with the public and health care professionals. + Uses computer for live data collection and documentation, online resources for information gathering, and communication with caller through phone system. + Manages beneficial relationships with individuals and departments inside and outside of the ministry structure. + Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. + May guide treatment advice for both the public and health care providers. + May utilize advanced technology with live chat and texting to assist callers with poison information or exposures. + May acquire knowledge of toxicological resources that are helpful in managing poison cases. + May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations. + Works in a constant state of alertness and safe manner. + Performs other duties as assigned. EDUCATION + Graduate of accredited school of nursing or education equivalency for licensing EXPERIENCE + Three years' registered nurse experience with insight in medical/surgical, pediatric or maternal/child health PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois + Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) State of Work Location: Missouri + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Missouri Division of Professional Registration State of Work Location: Oklahoma + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) State of Work Location: Wisconsin + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services **Work Shift:** Evening Shift (United States of America) **Job Type:** Employee **Department:** 8254000010 Poison Control **Scheduled Weekly Hours:** 20 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits ( _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (

Job Tags

Hourly pay, Flexible hours, Shift work,

Similar Jobs

DivaDance

Part-Time Dance Instructor/Choreographer Job at DivaDance

ABOUT US: DivaDance is the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties - with franchises across the US and in Mexico. Joining our staff is an opportunity to change lives, empower others, and do what you love as we inspire...

Curtiss Ryan Honda

Part Time Parts Delivery driver Job at Curtiss Ryan Honda

 ...Curtiss Ryan Honda seeks a part time Parts Delivery Driver for our busy Parts department. Responsibilities include: daily parts pick...  ...knowledge of both Fairfield and New Haven Counties and previous auto parts delivery experience is preferred. A clean driving record... 

American Airlines

Supervisor, Aircraft Line Maintenance Hub Job at American Airlines

 ...Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, youll tackle challenges... 

City of Corpus Christi

Economic Development Manager Job at City of Corpus Christi

 ...Responsible for performing professional level work in coordinating, implementing, and monitoring activities of the City's economic development programs including the city's TIRZ programs (#2, #3, & #4) as well as the Type A/B Corporation Boards. Coordinates business... 

Metrix IT Solutions INC

Remote-Graphic Designer Job at Metrix IT Solutions INC

 ...Responsibilities: Create visually appealing graphics for various digital platforms Collaborate with the marketing team to design marketing materials such as banners, flyers...  ...skills Ability to work efficiently in a remote team environment Desired Experience:...