Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Manage a team of front office & back of house associates in order to meet goals of retention, training, customer loyalty, and cost controls.
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Manage compliance with company or brand-established policies and procedures and any local, state, and federal laws and regulations
• Consult with the general manager to ensure that all guest service standards are met daily

• 3+ years of experience working in a hotel or the hospitality industry required
• Possess excellent organizational skills, communication skills, and problem-solving skills
• This position requires a high school diploma or GED and a bachelor's degree, with preference given to those with a hospitality management degree
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service

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