Job Description

To increase application visibility, it's recommended to apply directly through The Salvation Army's official careers website at ARCWest.salvationarmy.org
ABOUT THE ARC:

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM:

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good ” at the Encino Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills, while contributing to the success of our Program and its participants.

PAY RATE: $20.28/hour

EMPLOYEE BENEFITS OFFERED:

• Opportunity for career growth.
• Paid time off.
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus.
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP).

As our enthusiastic and hardworking STORE MANAGER, you will be responsible for (but not limited to): 

• Planning and directing the day‐to‐day operations of assigned store location.
• Developing strategies to improve customer service, drive store sales, and increase profitability as projected by budget and goals.
• Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Scheduling Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings.
• Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• Responsible for interviewing and processing for hiring new store employees.
• Provide training for new personnel on store policies and procedures.
• Responsible for issuing disciplinary warnings, conference reports, employee evaluations and goals.
• Ensures store is maintained and adequate inventory levels on hand. Ensure timely completion of regular and accurate Rag Out from the sales floor.
• BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals.
• Responsible for adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Responsible for processing of paperwork, especially as it relates to Time and Attendance compliance.
• Attends Monthly District Meetings and responsible for Store Monthly Meetings to keep personnel informed of new policies and directives.
• Assures that safety measures are established and maintained consistent. Conducts Weekly Store Meetings with store team.
• Implement appropriate loss prevention measures.
• Perform other written and/or verbal duties as may be assigned by Management.

Qualifications to be considered for this position:

• Minimum High School Diploma or equivalent. (some college preferred)
• Minimum of 3 years of supervisor/management experience in a retail environment (thrift experience preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Valid Driver’s license, successfully pass a MVR check (required), proof of insurance and access to a motor vehicle.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Ability to move product up to 50lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule:
Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time Managers may be scheduled to work any full-time shift including evenings, weekends, and holidays.

For more than 100 years, The Salvation Army’s Adult Rehabilitation Centers programs have offered spiritual, emotional, and social assistance to those who have lost the ability to cope with their problems and provide for themselves. Our no-cost programs provide housing, food, counseling, community, and employment as we work to treat the symptoms, and ultimately the root causes, of prolonged alcohol and drug dependence.

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