Remote Customer Service Representative - Set Your Own Schedule! Job at Vocalink Connections, Austin, TX

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  • Vocalink Connections
  • Austin, TX

Job Description

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role,  you'll be the first point of contact for our valued customers across the U.S. Your primary responsibilities will include assisting with inquiries, resolving issues, and ensuring every interaction leaves the customer satisfied and supported.

Responsibility:

  • Handle Inbound calls to support customers of various clients
  • Provide excellent customer service, addressing questions and concerns
  • Meet and exceed performance metrics to qualify for advancement opportunities

If you have great communication skills and a passion for helping others, this is the perfect role for YOU!

As a Customer Service Specialist, you'll play a key role in maintaining our reputation for excellent service - and making a real difference with every conversation. 

Apply today and start your journey toward a rewarding, flexible work-from-home career!!

Click the link Below:

Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills (Microsoft Office Proficiency)
  • Ability to work flexible hours, including evenings and weekends (set your own schedule)

 • Some opportunities require Dual monitors • Some opportunities require Webcam • A hardwired Ethernet connection is required • An Apple or Android cell phone is required for secondary code verification on some opportunities : 8-12 GB of RAM • Operating System: Windows 11 • Internet Connection and Speed: Hard-Wired Connection (Not wireless) :  . USB headsets

Benefits

What We Offer: Why You'll Love Working With Us:

  • Competitive Pay  - Enjoy a great compensation package, all from the comfort of your home.
  • Flexible Scheduling  - Work hours that fit your lifestyle and personal needs.
  • Specialized Training  - Gain client specific certification in tools, systems, and services.
  • Room to Grow  - We offer clear paths for advancement and long-term career.
  • Supportive Culture  - Be part of a collaborative, inclusive team that truly values your individuality and input.

What You'll Bring to the Team:

  • Excellent Communication Skills  - You're clear, professional, and bring a positive attitude to every interaction.
  • Customer-First Mindset  - Helping people brings you joy, and going above and beyond comes naturally while delivering outstanding service.
  • Multi-Taking Pro  - Ability to juggle multiple tasks and prioritize effectively in a fast-paced setting.
  • Experience Welcome, Not Required  - Previous customer service experience is preferred but not required.

Ready to   launch a meaningful remote career?

Join our team of dedicated professionals where your voice matters, your growth is supported, and your success is celebrated! 

Apply today and start your journey toward a rewarding, flexible work-from-home career!!

Job Tags

Full time, Work at office, Immediate start, Remote work, Flexible hours, Afternoon shift,

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