Pharmacy Technician, Medication Management Navigator Job at Sutter Health, Palo Alto, CA

TnVRYU9OL0hUbktoTDhLenVnQUhDSTkzdGc9PQ==
  • Sutter Health
  • Palo Alto, CA

Job Description

We are so glad you are interested in joining Sutter Health! **Organization:** ABSMC-Alta Bates Herrick Campus **Position Overview:** Performs pharmaceutical procedures for medication preparation and distribution that ensure safe, effective, and cost-efficient medication therapy. Exercises sound judgment and develops clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department. **Job Description** : **Key Responsibilities:** + **Prior Authorization:** Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals. + **Financial Assistance:** Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs. + **Accreditation & Compliance:** Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation. + **Cold Chain Packaging & Shipping:** Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance. + **Patient Management:** Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers. + **Coordination of Inventory Management:** Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment. This includes tracking shipping and delivery of medications as needed in collaboration with the pharmacy team. + **Collaboration:** Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy; participate in team meetings for workflow improvements. **Work Environment:** + Clinic-based role that works closely with the pharmacy team. This position requires regular interaction with patients and healthcare professionals, ensuring smooth coordination of patient care. The role involves a fast-paced environment with an emphasis on compliance and regulatory standards in patient care and medication management. **PHARMACY SERVICES** Assists in providing pharmaceutical services, including drug preparation, distribution, inventory control, quality control, and proper documentation according to policy and procedure. Performs billing, pricing, record keeping, and provision of services required to meet regulatory requirements. Maintains records of drug distribution and works with vendors to requisition or return drugs. Accurately interprets, transcribes, and dispenses orders/prescriptions under the direction of a Pharmacist. Ensures that routine and priority tasks are completed within established departmental time frames. Mentors and fosters a constructive teaching environment that helps students, interns, and Pharmacy Technicians build confidence in their skills, knowledge, and abilities. **CLERICAL** Performs general clerical tasks, such as answering phones, updating patient information, or retrieving, entering, and revising patient Electronic Health Records (EHR). Prepares and completes accurate documentation related to patients in medical and departmental records as required. **SAFETY** Participates in quality improvement processes, including updating and revision of safety and procedure manuals and interdisciplinary projects. Maintains a clean, neat, and safe working environment by complying with policies, procedures, and regulations. Protects patients and technicians by adhering to infection-control protocols. **COMPLIANCE** Maintains strictest confidence of all patient Protected Health Information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure. Assists the Pharmacists in preparing, administering, and documenting medications and treatments in accordance with state and federal regulations. Complies with state and federal drug laws as regulated by the state board of pharmacy, the Drug Enforcement Administration, and the Food and Drug Administration by assisting Pharmacists in monitoring nursing unit inspections, maintaining records for controlled substances, removing outdated and damaged drugs from the pharmacy inventory; maintaining current registration; studying existing and new legislation; anticipating legislation. Retains certification and completes mandated continuing education requirements to meet facility and regulatory agencies' accreditation and licensure requirements. **EDUCATION** Graduation from an accredited Pharmacy Technician program OR " Met Board of Pharmacy requirements to obtain registration" **CERTIFICATION & LICENSURE** PHRMTECHR-Registered Pharmacy Technician OR PHARMT-Pharmacy Technician OR PHARMC-Certified Pharmacy Technician OR PHARMI-Pharmacy Intern **TYPICAL EXPERIENCE** 1 year of recent relevant experience **SKILLS AND KNOWLEDGE** Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations. Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures. Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and record keeping of medications. Requires basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP). Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook), related pharmaceutical technology, EHR, and EPIC. **Job Shift:** Days **Schedule:** Full Time **Shift Hours:** 8 **Days of the Week:** Monday - Friday **Weekend Requirements:** None **Benefits:** Yes **Unions:** No **Position Status:** Non-Exempt **Weekly Hours:** 40 **Employee Status:** Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $35.36 to $44.18 / hour _The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _​_

Job Tags

Full time, Internship, Local area, Shift work, Weekend work, Monday to Friday,

Similar Jobs

ERP International

Registered Nurse (RN) - Operating Room/Perioperative Job at ERP International

**Overview**ERP International is seeking a full-time **Perioperative** **Registered Nurse (RN)** to support the **Operating Room (OR) at** **Naval Medical Center San Diego, CA ( .** Apply online today and discover more about this exceptional employment opportunity. *... 

ABM Industries

Valet Attendant Job at ABM Industries

**Overview****Job Summary Details** :The Valet provides professional, courteous and compassionate guest services.**Pay: $20.03 per...  ...to basic customer and team member inquiries.- Monitor illegal parking, and immediately store vehicles.- Interact with guests in a friendly... 

Option One Transportation LLC

Freight Agent Job at Option One Transportation LLC

OPTION #1 FREIGHT BROKER WORK FORM HOME OR YOUR OWN OFFICE AS A FREIGHT BROKER. YOUR...  ...&&&&&&&&&&&&&&&&&&& OPTION #2 FREIGHT AGENT WE ARE CURRENTLY LOOKING FOR...  ...DEVELOPER! YOU MUST HAVE SOLID AUTO TRANSPORT EXPERIENCE TO QUALIFY. YOU NEED TO HAVE KNOWLEDGE IN... 

djondjonbk

Server/ Bartender Job at djondjonbk

 ...Join Our Team! Server/Waitstaff Position at DjondjonBK in Brooklyn, NY Location: 1206 Nostrand Avenue, Brooklyn, NY About Us:...  ...looking for someone with open availability and prior experience in bartending or the service industry who is eager to contribute to our... 

Wyndham Property

Hotel Assistant General Manager Job at Wyndham Property

Hotel Assistant General Manager Seeking motivated and energetic Assistant General Manager to run the hotel working closely with Corporate Office. Candidate must be able to train and lead staff in all departments, including maintenance, front desk and housekeeping as a...