Field Service Engineer Job at Gordian, Albuquerque, NM

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  • Gordian
  • Albuquerque, NM

Job Description

Location : Albuquerque, NM. Territory covers state of New Mexico and El Paso, TX

Travel: Local and regional travel within assigned territory with overnight stays

On-Call: Rotating weekend coverage required

As a Biomedical Field Service Engineer at ASP, you'll play a critical role in ensuring hospitals and surgical teams have life-saving sterilization equipment that works flawlessly. You'll be the technical expert on-site, solving complex problems, maintaining critical systems, and directly impacting patient safety and clinical outcomes. This is a hands-on, highly autonomous role with a clear career path, professional development opportunities, and the chance to work with cutting-edge medical technology.

What You'll Do:

  • Install, validate, and maintain ASP systems in hospitals and clinical facilities.

  • Troubleshoot technical issues and provide expert guidance to hospital staff, including biomedical engineers.

  • Own your assigned territory, managing customer relationships, service schedules, and inventory.

  • Perform preventive maintenance and repairs to maximize system performance and uptime.

  • Document service activities accurately and timely, including compliance and reporting requirements.

  • Participate in a rotating on-call schedule, including occasional weekends.

  • Lift and move equipment as needed (up to 80 lbs), and operate company vehicles safely for local and regional travel.

  • Collaborate with sales and clinical teams to support customer-focused solutions that drive satisfaction and loyalty.

Who You Are:

Required

  • Associate degree in electronics, biomedical engineering, military, or related field with technical or mechanical experience

  • Experience in field service, biomedical engineering, or a similar technical role

  • Strong customer service skills and proven problem-solving abilities

  • Self-motivated, organized, and able to work independently

  • Comfortable with physical work, including lifting, standing, bending, and driving

  • Ability to travel within territory, occasionally overnight and on call as needed

  • Proficiency with basic computer programs (Word, Excel)

Preferred

  • 4+ years in the medical device industry or biomedical field service

  • MCP or Microsoft A+ certification (or equivalent)

  • Experience in a regulated field service environment

What We Offer:

  • Comprehensive onboarding and ASP certification programs

  • Competitive compensation and benefits

  • Company paid vehicle and travel support

  • A chance to make a daily impact on patient safety and healthcare quality

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Advanced Sterilization Products

ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 51,300.00 - 85,700.00

This position is also eligible for bonus as part of the total compensation package.

The salary range for this position (in local currency) is 51,300.00 - 85,700.00

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Job Tags

Local area, Night shift,

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