Job Title: Dispatcher
Company: FixtPT Physical Therapy and Wellness
Location: Lawrenceville, Georgia, United States
Contract Details: Part-time
Overview:
FixtPT Physical Therapy and Wellness is a leading provider of physical therapy and wellness services in Lawrenceville, Georgia. We are seeking a highly organized and efficient Dispatcher to join our team on a part-time basis. The Dispatcher will be responsible for coordinating the scheduling and dispatching of our physical therapists to various client locations.
Key Responsibilities:
- Receive and process incoming requests for physical therapy services from clients and healthcare providers
- Schedule appointments for physical therapists based on availability and client needs
- Communicate with physical therapists to ensure timely arrival at scheduled appointments
- Maintain accurate and up-to-date records of scheduled appointments and therapist availability
- Monitor and track therapist progress and location throughout the day
- Handle any schedule changes or cancellations and communicate updates to clients and therapists
- Collaborate with the billing department to ensure accurate and timely invoicing for services rendered
- Provide excellent customer service to clients and address any concerns or issues that may arise
- Maintain a professional and organized work environment
Qualifications:
- High school diploma or equivalent
- Previous experience in a dispatch or scheduling role preferred
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Proficient in computer skills and experience with scheduling software
- Ability to work independently and in a team environment
- Knowledge of physical therapy terminology and procedures is a plus
- Must be able to work flexible hours, including evenings and weekends
We offer a competitive salary and a positive work environment. If you are a motivated and organized individual with a passion for healthcare, we encourage you to apply for this exciting opportunity to join our team at FixtPT Physical Therapy and Wellness.
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