Customer Success Specialist - Work From Home Job at Steven Lacey Concept Solutions, Los Angeles, CA

Tis4VU9kN0ZRbmVxTE0yNnNnVUpDb1IwdVE9PQ==
  • Steven Lacey Concept Solutions
  • Los Angeles, CA

Job Description

Remote Position - Start Immediately

Position Overview

Virtual Customer Care Specialist needed to provide exceptional customer support via phone, email, and chat. Join our remote team serving customers nationwide.

Key Responsibilities

  • Handle customer inquiries and resolve issues promptly
  • Process orders, returns, and account changes
  • Document customer interactions in CRM system
  • Escalate complex issues to appropriate departments
  • Meet quality and productivity targets

Requirements

  • High school diploma or equivalent
  • 1+ years customer service experience
  • Excellent communication and problem-solving skills
  • Proficiency with computers and multi-tasking
  • Quiet home office with reliable internet
  • Flexible schedule including evenings/weekends

Technical Requirements

  • Windows 10 or newer / Mac OS
  • High-speed internet (25+ Mbps)
  • USB headset for calls
  • Dedicated workspace

Compensation

  • $30-40/hour based on experience
  • Weekly pay available
  • Health benefits after 90 days
  • Paid training provided
  • Performance bonuses

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 25-30 hours/week
  • Shifts: 7 AM - 11 PM (various shifts available)
  • Salary: $30-$40 Hour

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote work, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Aerotek

Production Operator Job at Aerotek

**HIRING!!! Production Operator- 3rd shift****Job Description**As a machine operator, you will be responsible for setting up, operating, and maintaining machinery used in the manufacturing process. You will work both individually and as part of a team to deliver consistent... 

Vkore Solutions

Director of Environmental Health & Safety Job at Vkore Solutions

 ...Requirements for the Director Environmental Health & Safety: Associate degree or Bachelor's degree (BA/BS) from an accredited college or university. Minimum of 10 years' related experience and/or training or equivalent of education and experience.... 

The Caring for Family of Companies

Private In-Home Caregiver Job at The Caring for Family of Companies

 ...a competitive pay range of $ 21-$25 /hr. Hear it from us in just 2 minutes how were raising the bar for our amazing in home Caregivers at: Ready to make an impact? EZ-APPLY NOW! Our Culture: At Caring for Family of Companies , our Caregivers are the heartbeat... 

Succinct

Protocol Researcher Job at Succinct

 ...and we have a strong preference for candidates based there for this role, but are open to exceptional remote candidates. The Role We are looking for a researcher to collaborate with and scale Succincts research efforts, and increase our public presence of the existing... 

Tustin Recruiting

Regional Sales Manager Job at Tustin Recruiting

 ...Our client, an industry-leading industrial manufacturing company, is seeking a dynamic and experienced Regional Sales Manager to join their team in Menlo Park, CA. This role is a unique opportunity to work in the heart of Silicon Valley, with nearby cities including Palo...