Customer Service Representative ( Remote ) Job at Third Party CS, Yucaipa, CA

T09RYU9kckxUbkNzTE1lenR3OE9ENEIydGc9PQ==
  • Third Party CS
  • Yucaipa, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Flexible hours,

Similar Jobs

Guardian Tax

Tax Relief Sales Executive Job at Guardian Tax

 ...driven sales professionals who want longevity, growth, and an environment where effort is recognized. You'll be part of a fun, high-energy office with a true open-door policy , supportive leadership, and a team that celebrates wins together. Tax relief is a... 

A2e Technologies

Sr. Hardware Design Engineer/Signal Integrity/FPGA's Job at A2e Technologies

Title: Sr. Board Design Engineer/Signal Integrity/ Consumer Products Experience Terms: Contract/Potential Perm Location: Boston, MA (Hybrid/3 Days) Duration: 9+ Months Contract Requirements Experience working with modern SoC type microprocessors ...

Alma International inc

Entry Level Direct Marketing Job at Alma International inc

 ...Job description Ready to elevate your career in marketing? If you're a motivated individual with a passion for direct marketing, we want you to join our dynamic team! In this role, you'll gain hands-on experience in driving key performance metrics, building strong... 

Maola Local Dairies

Case Dock Operator Job at Maola Local Dairies

 ...job tasks to support production. Keeps the work area clean and orderly and in safe condition. When cleaning case washer, case dock drain, or trailers, must safely work around chemicals and machinery. Monitors radio systems to ensure effective communication for... 

Commonwealth of Pennsylvania

Labor Law Investigator Job at Commonwealth of Pennsylvania

 ...Labor Law Investigator Print ( Apply ? Labor Law Investigator Salary $51,971.00 - $79,062.00 Annually Location...  .../ Division Labor and Industry Bureau of Labor Law Compliance Pittsburgh Regional Office City Home Headquartered,...