Job Description

Why join our team?

Are you seeking financial stability, career growth opportunities, a positive work environment, and alignment with your personal values? Do you want to contribute to a company's mission? We are a privately owned, local family medicine practice located in the heart of the High Country. Our values emphasize community care with the connection and compassion of an old-fashioned rural practice.

Seven Peaks Family Medicine (SPFM) represents an innovative and holistic approach to primary care, providing care to all ages in contexts that extend beyond basic clinical care. As a new organization, there is ample opportunity for growth, flexibility, and increased community involvement. We seek highly motivated and community-minded individuals interested in developing this role within our practice and enhancing their professional skillsets to meet patient and community needs.

As SPFM grows and matures, all employees will play a pivotal role in refining job descriptions and clinic processes to meet the needs of the clinic and our community. We are recruiting staff who are collaborative builders and tenacious nurturers to help shape and maintain the culture of this special clinic.

Who are we looking for?

The Certified Medical Assistant (CMA) will provide clinical and administrative support to ensure high-quality patient care and efficient office operations. This role involves assisting healthcare providers with patient exams, procedures, and managing tasks. The CMA is expected to remain on-site until the last patient leaves for the day.

Key Responsibilities

Patient Care

• Assist in patient examinations and procedures by preparing necessary instruments and supplies.
• Obtain patient histories, vital signs (including height, weight, BMI, temperature, manual blood pressure, and pulse rate), and document information accurately in the electronic medical record (EMR).
• Administer medications and vaccinations as directed by healthcare providers (including IM, SQ, and oral).

Clinical Duties

• Perform basic laboratory tests and prepare specimens for outside labs.
• Assist with minor surgical procedures and provide post-operative care.
• Ensure exam rooms are stocked and maintained in a clean and organized manner.

Patient Education

• Provide patients with information on medications, treatments, and follow-up care.
• Educate patients on health maintenance and disease prevention.
• Provide patients with after-visit summaries.

Collaboration and Teamwork

• Collaborate with physicians, APPs, and other staff to coordinate patient care.
• Participate in team meetings and contribute to care plan discussions.

Documentation and Compliance

• Maintain accurate and up-to-date medical records using electronic health records (EHR) systems, ensuring compliance with regulatory requirements.
• Close visit notes within 48 hours.
• Respond to inbox items (including lab results, imaging results, and patient messages) within 48 hours when not on call, and within 24 hours when on call.
• Document patient-related/employee-related incidents per office policy within 24 hours.
• Document any MOA-specific assessments, interventions, and outcomes.
• Comply with all state and federal regulations, including HIPAA and other relevant healthcare laws.
• Complete assigned compliance and HR trainings before the expiration date.

Administrative Duties

• Schedule and confirm patient appointments, including follow-ups and referrals.
• Maintain accurate patient records and assist with medical billing as needed.

Patient Satisfaction

• Build and maintain strong relationships with patients, ensuring a positive experience during visits.
• Address patient concerns and questions in a timely and professional manner.
• Foster a compassionate and patient-centered environment.

What you need for this role?

Education

• Completion of or enrollment in (must complete within 6-12 months) an MA training program and active certification required (CMA or RMA).
• Basic Life Support (BLS) certification.
• Previous experience in a medical office or clinical setting is preferred.

Skills

• Strong communication and interpersonal skills.
• Proficiency in electronic medical records (EMR) and basic computer applications.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Compassionate and patient-centered approach to care.

Physical Requirements

• Ability to sit for long periods and occasionally lift up to 25 pounds.

Work Environment

• This position will primarily be in a medical office setting and may require occasional travel to other locations for outreach, training, collaboration purposes, and/or disaster response.
• Potential exposure to infectious diseases; adherence to safety protocols required.

Benefits

• Healthcare Insurance
• Dental/Vision
• 401K
• Short-term disability
• PTO
• Paid Holidays

Equal Employment Opportunity (EEO) SPFM is an equal opportunity employer. We adhere to all EEO guidelines and practices, ensuring a fair and inclusive hiring process for all candidates.

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