Job Description

Billing & Client Relations Coordinator

Location: Los Angeles, CA

Salary Range: $75,000 – $95,000 annually

Employment Type: Direct Hire

Benefits: Medical, Dental, Vision, 401(k) with 4% company match (vested immediately)

Position Overview

Eastridge Workforce Solutions is seeking a Billing & Client Relations Coordinator to join a leading law firm in Los Angeles. This key role supports the firm’s billing, new business intake, and collections operations. The coordinator will work closely with attorneys and internal departments to ensure accurate invoicing, facilitate seamless client onboarding, and manage accounts receivable while delivering excellent client service.

Key Responsibilities

Billing

• Prepare and submit client invoices via various electronic billing platforms.
• Maintain daily billing workflows using Aderant Expert and iTimeKeep.
• Collaborate with attorneys on customized billing arrangements and time entry adjustments.
• Distribute invoices and ensure timely follow-up.
• Troubleshoot billing issues and escalate concerns as needed.
• Provide billing analytics and reporting to attorneys and clients.
• Support onboarding and training of new staff in billing processes and timekeeping systems.

New Business Intake

• Facilitate client and matter intake in accordance with firm policies.
• Maintain accurate and up-to-date client data in Aderant and internal systems.
• Coordinate with legal and administrative teams to ensure complete documentation.
• Support conflict checks and risk management procedures.

Collections

• Monitor outstanding accounts receivable and follow up on overdue balances.
• Partner with attorneys and clients to resolve billing issues and disputes.
• Prepare and deliver regular collections reports to firm leadership.
• Implement strategies to improve payment timelines and reduce aged receivables.

Qualifications

• 2–3 years of billing experience in a legal or professional services environment.
• Experience using electronic billing systems is required.
• Proficiency with Microsoft Outlook, Excel, and reporting tools.
• Hands-on experience with Aderant Expert and EA Pro Billing Workspace is required.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a high-volume, client-focused setting.

If you're a self-motivated billing professional who thrives in a fast-paced legal environment and values operational accuracy and client service, we encourage you to apply.

#IPRO

#LI-SM3

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