Job Description
POSITION SUMMARY: Major League Baseball and the Philadelphia Phillies will host the 96th MLB All-Star Game in July 2026. Two All-Star Week Interns will assist in overseeing the All-Star Week Experience Team Program, which includes managing approximately 500 team members who will work at Capital One All-Star Village and support various other events throughout the week. Internships will last from May through July 2026 and will be expected to work a full 5-day work week stationed at Citizens Bank Park, with extended hours and occasional weekends as needed, and must be available for the entire All-Star village show schedule which runs from July 6th through July 14th.
JOB DUTIES & RESPONSIBILITES: Pre-Event Responsibilities - Assist with the selection of operational staff (hiring of attraction managers) by conducting virtual interviews and/or initial screenings.
- Develop and maintain database and manage and operate the Management System.
- Monitor workforce registration through the Management System.
- Responsible for the development and set up of all staffing opportunities and descriptions in the Management System for registration and scheduling.
- Respond to all email and phone inquiries and questions regarding staffing roles.
- Serve as the main point of contact for all staff.
Staffing Selection & Scheduling - Work with All-Star Week Coordinators to prepare and organize all elements of the virtual informational meeting for prospective staff, including but not limited to logistics, staffing, and screening process.
- Utilize the Management System to handle all communications and scheduling for the Experience Team opportunities.
- Prepare and print out all schedules and descriptions of the events taking place during MLB All-Star Week.
- Prepare packets for Experience Team Member orientation sessions.
Event Responsibilities - Work with All-Star Week Coordinators to organize all elements of the Experience Team Member orientation sessions-including but not limited to logistics, staffing, and presentation.
- Work at headquarters (All-Star Village) during All-Star Week to assist with scheduling changes and any assistance on staffing needs.
- Prepare staffing lists for each assignment for each day.
- Oversee Management System during All-Star Week.
Post Event Responsibilities - Compile all relevant documents and notes to send to MLB for reference for the following year.
SKILLS & QUALIFICATIONS: - Completion of a minimum of two years in an accredited four-year college degree program or a combination of education and relevant experience.
- Degree in Sports Administration, Event Management, Business Administration, Human Resources or related field strongly preferred.
- Must be available to work a 5-day work week (including extended hours and a few weekends as needed) for the duration of this assignment. During event week, must be able to work the entire July show schedule.
- Prior experience as a sports event volunteer/organizer is preferred.
- Excellent time management, interpersonal, verbal and written communications, organization skills and extreme attention to detail a must.
- The ability to multi-task in a fast-paced environment and adhere to strict deadlines is essential.
- Strong Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, etc.).
The Phillies are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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