Job Description

San Marcos Treatment Center is located on 63 acres in the Texas hill country and is known nationwide with programming for children and adolescents in a residential treatment setting.

Position Summary: To receive inquiry calls and assist caller with scheduling of a face-to-face assessment or triage to an appropriate referral in the community. To compile all clinical and meet individual contract requirements prior to assessment and admission.  To assess or ensure assessment by a qualified mental health professional of patients who present for assessment.  To screen for medical and behavioral emergency conditions.  To perform assessment of behavioral healthcare needs and coordinate the clinical team effort to ensure that these needs are met either at San Marcos Treatment Center or another appropriate provider in the community.  When assigned, to complete the process of admission, intake, and pre-authorization of care with external payers.

Education Required:  Associates degree or B.A., B.S., Master’s Degree or Graduate Student.

• Psychiatric experience preferred

Skills:

1. Receives all referral/inquiry calls and responds to request for information on programs and services and requests for assessment or tour of residential facility.
2. Performs assessments and collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.
3. Aids referral sources, families or caller in triage to services in the community when San Marcos        Treatment Center does not meet the assessed or stated needs.
4. Informs every voluntary patient in language they can understand of their legal rights as patients prior to admission.  Informs every involuntary patient of his or her legal rights within twenty-four hours of admission.
5. Collaborates with Business Office staff to ensure that payer information is obtained and verified and that financial information as to the patient share of cost is provided.
6. Completes the administrative paperwork, including consent and releases to insure that patients are fully informed during the admission process. Completes clinical paperwork associated with intake process including ITP, psychosocial, risk assessments, and progress notes when assigned.
7. Expert in MS4/Midas and responsible for ensuring 100% entry of all calls and admissions.  Provides director with statistical reports and suggests measures to improve the delivery and utilization of care and to evaluate the effectiveness of these.
8. Compiles and maintains community resources for outside referrals to all levels of care including support groups, other acute and residential facilities, and resources for clients with limited resources.
9. Expert in documentation, communication, teamwork, and customer service.  Advocates for internal and external customers including the client, family, physician, treatment team and managed care organization. Provides clinical support to team as needed/assigned via therapy intervention i.e. group, individual, and family therapies

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About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

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